Please read these User Instructions carefully. These instructions are by no means exhaustive and Users are advised to practice using the site with the assistance of the online Self Demo and Trial Auction in order to acquire personal mastery of Web Site functionality. In addition, Users are advised to read carefully all other instructions, warnings and advice provided on the Web Site (and elsewhere as indicated), all of which are essential to acquire such mastery. Bidder Support representatives are available at 800-410-3445 between 8:00 a.m. and 5:00 p.m. Mountain Time on business days to assist Users with personal instruction and answers to questions.
Capitalized terms not defined in these User Instructions shall have the meaning set forth in the User Agreement, or if not defined therein, the terms will have their plain English meaning based on their context.
Access to Web Site:
Prior to using this Web Site, Users must:
Deposit requirements are established by Seller. Sellers require advance deposits from Users who intend to bid for certificates.
Notwithstanding any of the above, permission to access the Web Site by Users is ultimately granted by Seller. Access to certain Web Site Pages and features may be denied on Auction Days to Users who have not completed the IRS Form W-9 and/or submitted the required deposit.
Certain Web Site pages, details and functionality:
Auction Summary Page:
Information provided on the Auction Summary Page is subject to change at any time at the Seller's discretion. To receive the most current information, the User can click the Reload button in the menu at the top of their browser page or the "refresh it now" link at the bottom of the page. Otherwise, the Auction Summary Page refreshes itself automatically and at regular hourly intervals to display the most current information.
My Account Page:
Note: Users are responsible for keeping their Registration Information current and accurate. The same is true of the information provided on the IRS Form W-9 and electronic payment instructions.
Please note that when you move from "Search" to the "Bid" page, the list of certificates displayed in "Certificate Lists" is maintained. You should always check the Certificate List and Batch you are viewing before submitting rates or when viewing results.
All results displayed on the Web Site are unofficial until certified by Seller.
The number of certificates in each Batch and the interval between Batches are determined by Seller.
Errors and Messages:
Erroneous entries and results are not successfully transmitted. Errors must be corrected before transmissions associated with such corrected error can be successfully completed. When a submission or transmission by a User contains errors, the portion of the transmission or submission, if any, that is unassociated with the error may be successfully transmitted or submitted.
Bids are processed in sequential order by Advertising Number instantly after each Batch closes and unofficial awards are made to Users with the lowest bid, provided the face amount of the certificate next to be awarded would not cause that User's cumulative award amount for all winning bids to exceed that same User's Submitted Budget. If a User's Submitted Budget would be exceeded by the award of a given certificate, the MAR entered by User will not qualify as a valid basis for Proxy Bidding on that certificate and hence will not result in a submitted bid or award under any circumstances. In other words, the associated Proxy Bid will be disregarded.
Awards displayed on the Results Page are unofficial until certified by the Seller.
Advertised List: The list of properties having delinquent property taxes that is published by Seller in conjunction with the annual sale of tax certificates.
Bidder: A User who has completed an acceptable Form W-9 and authorized payment of a deposit from a legitimate checking or savings account that permits ACH debits.
Bidder Number: The numeric identifier assigned by Seller to a User that has completed an IRS Form W-9, submitted the required deposit and complied with all other bidder qualification requirements, including, among others, the requirement that all of the registration information supplied by the User be accurate, complete and verifiable.
Bidder Support: Grant Street Group's technical and user support team. Bidder Support is available between the hours of 8:00 a.m. and 6:00 p.m. Mountain Time on Business Days by calling 800-410-3445 ext. 1.
Certificate List: A subset of the Advertised List. All Users are given three Certificate Lists, by default, for their convenience: All Certificates, My Certificates and Removed Certificates. Additional Certificate Lists can be created on the Search Page.
LienAuction: The generic name Grant Street Group attributes to any web site it hosts or services it provides in connection with tax certificate auctions and information.
Minimum Acceptable Rate (MAR): The lowest rate at which a given Bidder is willing to purchase a given tax certificate. This is the rate entered by a User into the 'Min. Rate' cell on the Bid Page and the basis for establishing the minimum acceptable proxy bid to be submitted by the Software on the Bidder's behalf.
Registration Info Page: The web page that contains information supplied by registrants during the registration process and subsequent modifications, if any.
Seller: Public entity sponsoring the Web Site and primarily responsible for conducting the tax certificate sale.
Session: Period of time from the time a User logs in to Web Site to the time that same User logs out of or is disconnected from Web Site.
Software: The LienAuction application software that is designed to automatically operate LienAuction web sites and the auctions that are conducted thereon.
Submitted Budget: The maximum aggregate face amount of tax certificates a single User has authorized for purchase in an auction.
User: A person who has truthfully and completely provided all information required on any LienAuction Registration Information Page (which may require phone verification), received a User ID, and accepted the terms of the User Agreement.
User ID: The alphanumeric identifier assigned to a User upon successful completion of the registration process on any LienAuction web site.
Winning Bidder: The Bidder with the lowest submitted bid rate for a particular certificate; except in the case of ties, in which case, it is the bidder that has received the award by random selection.